Elevate — Medical-Grade Facial
Eight concern-led variants. One sixty-minute treatment. Built around your skin on the day, using the full ZO Skin Health clinical range — corrective, layered, and entirely tailored.
Price
£95
£115 with LED
Time
60 min
Per session
Discomfort
1 / 5
Comfortable
Downtime
None
Return immediately
Sessions
Every 4–6 weeks
Recommended
The ZO Bespoke Facial is a results-driven, medical-grade facial built entirely around your skin's current condition. Using ZO Skin Health products — a physician-formulated range designed for genuine correction rather than surface-level results — your therapist delivers a treatment that prepares, addresses, and protects your skin in one sixty-minute session.
The treatment is offered in eight concern-led variants. Each variant shares the same core structure — assessment, double cleanse, exfoliation, active infusion, mask, finishing serums and SPF — but the products, exfoliation method and finish are tailored to your skin's primary need on the day.
Your therapist will recommend the right variant during a brief skin assessment at the start of your appointment. If you are unsure, the Anti-Ageing & Skin Quality variant is the most universally suitable starting point.
From age 18. Suitable for almost all skin types, with appropriate variant selection. Not recommended during pregnancy or within six months of completing a course of oral retinoids (Roaccutane). A patch test is required for any first-time peel-based variant.
After a single treatment, skin is visibly brighter, more even in tone, and better hydrated. With monthly to six-weekly sessions, progressive improvement in texture, pigmentation, clarity and firmness is achievable. The ZO Bespoke Facial is one of the most consistent performers in the REGEN treatment menu for clients committed to long-term skin health.
Choose Your Variant
Each variant is a complete sixty-minute treatment using ZO Skin Health's clinical range. Your therapist will confirm the right one for your skin on the day — or pre-select your preference at booking.
01
For lines, laxity, dullness, prevention
Growth Factor Serum, Daily Power Defense and a peptide mask layered with gentle enzymatic exfoliation. The most universally suitable variant — and our default if you are unsure.
Most Popular02
For melasma, sun damage, uneven tone, PIH
10% Vitamin C, Brightalive and a brightening mask, paired with a light glycolic peel and finished with Pigment Control + SPF 50. Targeted brightening and tone correction.
Concern-Led03
For active breakouts, oily skin, comedones
Acne Control, Complexion Clearing Masque and salicylic pads, with a salicylic peel exfoliation. Finished with an oil-control protocol and SPF.
Concern-Led04
For rosacea-prone, reactive, post-procedure skin
Rozatrol, Calming Crème and a niacinamide mask, with manual lift only — no peels or aggressive exfoliation. A treatment built around restraint.
Gentle05
For pre-event, dullness, holiday recovery
Vitamin C and Illuminating AOX with a hydrating mask, enzymatic exfoliation and a light polish. Finished for immediate radiance.
Glow06
For dehydration, tightness, impaired barrier
Hydrating Crème, Daily Power Defense and a hydrating mask, with no exfoliation. Pure barrier-restoration delivered with a calming massage protocol.
Restorative07
For the bride or groom, 14 days before the wedding
A safety-first glow facial designed specifically for the fortnight before a wedding. No peels, no aggressive actives, no first-time products. LED is strongly recommended and included by default.
Two Weeks Before08
For razor irritation, ingrowns, congestion, sun damage
A protocol designed around male skin physiology — thicker dermis, more sebum, the demands of regular shaving. Calming, decongesting, and quietly preventative.
TailoredPersonalise Your Treatment
Each add-on is à la carte and may be added at booking or in clinic. Your therapist will recommend appropriate add-ons during your skin assessment.
LED light therapy
Red, near-infrared, blue or combined — therapist-selected+£20
ZO Stimulator Peel upgrade
Replaces standard exfoliation. Not available on Wedding Prep Glow or Sensitive & Calming+£40
Eye treatment
Hydrafirm or Growth Factor Eye Serum infusion+£15
Lip treatment
Conditioning and exfoliation protocol+£10
Neck and décolletage extension
Full protocol applied to neck and chest+£20
For Long-Term Results
A course of three ZO Bespoke Facials, taken at four to six week intervals, delivers the most consistent improvement in skin quality. Variants may be mixed within a course at your therapist’s recommendation.
Course of three
Standard rate £285 · saving £15£270
Course of three with LED
Standard rate £345 · saving £15£330
Course value is paid up front and may be used at either Norwich or London. Sessions remain redeemable for twelve months.
The REGEN Method
Elevate is the pillar where your skin’s daily environment is set. A regular ZO Bespoke Facial keeps the skin in the best possible condition to receive and maintain the results of Generate treatments. It is one of the most consistent ways to support a long-term REGEN skin plan.
Discover The REGEN MethodReveal
Doctor-led skin assessment and goal-setting
Elevate
Personalised medical-grade homecare plan
Generate
Regenerative treatments — Profhilo, PRP, polynucleotides
Nurture
Ongoing reviews, adjusted plans, long-term partnership
Common Questions
Most clients pre-select a variant at booking based on their primary concern. If you are unsure, book the Anti-Ageing & Skin Quality variant — our default and the most universally suitable. Your therapist will confirm the right choice during a brief skin assessment at the start of your appointment, and may suggest a different variant if your skin presents differently on the day.
Yes. Many clients begin with a corrective variant such as Pigmentation or Acne & Congestion, then move into Anti-Ageing or Hydration once the primary concern is settling. Your therapist will recommend the right variant for each session based on your skin’s response.
Skin needs time to settle after any active treatment. Two weeks before the wedding allows any temporary redness, mild flaking or barrier sensitivity to fully resolve before the day. Booking closer than ten days from the wedding is not recommended; a Hydration & Barrier Repair variant or a HydraFacial may be more appropriate within that window.
The ZO Bespoke Facial uses physician-grade ZO Skin Health products — actives at concentrations that genuinely correct, not just hydrate. Every treatment is tailored to your skin on the day by a trained therapist, working from a defined variant rather than a fixed menu. The result is clinically meaningful rather than cosmetically pleasant.
No consultation is required to book the ZO Bespoke Facial. However, if you would like Dr Chris to build a full treatment plan — including homecare, facial programmes, and any injectables — a Reveal Consultation is the recommended starting point.
LED light therapy adds a targeted wavelength benefit to the facial — red for collagen stimulation and anti-inflammation, near-infrared for deeper tissue repair, and blue for blemish control. Your therapist will select the appropriate wavelength. LED is strongly recommended for the Wedding Prep Glow and Sensitive & Calming variants.
Monthly is ideal for skin maintenance. Every six to eight weeks for those addressing a specific concern such as pigmentation, mild acne, or early ageing. The facial works best as part of a structured programme alongside a ZO homecare plan — the in-clinic and home routines reinforce each other.
Most variants are not suitable during pregnancy or breastfeeding due to the active ingredients used. We recommend booking the Hydration & Barrier Repair or Sensitive & Calming variant with appropriate product substitutions, or our REGEN Signature Facial which is fully pregnancy-safe. Please flag pregnancy at booking so your therapist can prepare.
Still deciding?
If you’re weighing up your options, our short Treatment Finder takes your concerns, your goals and your timing — and points you to the treatment, plan or consultation that suits, in about three minutes. If you already know, you can book above.
Considering your options
A Reveal Consultation is designed for exactly this: a structured, doctor-led assessment of your skin, your goals and your medical history. Dr Chris will advise honestly whether ZO Bespoke Facial is the right starting point — or whether a different approach would serve you better.
Book a ZO Bespoke Facial Reveal Consultation — £75Part of the REGEN Skin & Facial Treatments range.
Client Reviews
Genuine five-star reviews from verified Fresha bookings — read all 400+ on Fresha.
I am lost for words to describe my facial with Cam. After a stressful week I decided it was time for a treat and my goodness am I glad I stumbled across this clinic. Cam was so kind , reassuring and relaxing and tailored the facial to my wants and needs. The whole process was so relaxing and I will be back! Highly highly recommend Cam.
My first time having a Japanese Head Spa and it was amazing. I felt so relaxed, feeling revived and my hair is so soft. I had the 1 hour treatment which included a facial and it was wonderful. My skin in glowing, I will definitely be back. Thank you for making my experience exactly how I wanted it to be and more.
Fantastic facial, really relaxing. The steam was amazing and my skin is looking really great! Marie was lovey and professional, I couldn’t fault it! Definitely going to go back for another treatment!
Amazing facial and scalp massage, I’ll definitely be returning! Marie S Mon, 15 Dec 2025 at 4:47 pm Thank you so much for leaving a 5 Star review, it’s so appreciated. So happy you enjoyed your Facial. Look forward to welcoming you back soon 🤍
Absolutely fabulous! Lovely therapist called Cam. She was very attentive and made time to talk me through my skin care afterwards. I had the 90 min Japanese Head Spa. What a delight. A lovely facial, steam treatment, massage, with hair wash and deep massage. Absolutely perfect. It's several hours later and I still feel relaxed!
Amazing hydrofacial with Dr Chris today, he is really knowledgeable and gave such great advice about my skin concerns. Will definitely be back.
