How we work

 

Wear Your Best Skin

How we work

Assessment before treatment. Skincare before procedures. Long-term skin health before quick wins. The REGEN Method is not something you need to learn — it is simply how your care is organised, whether you come for a single treatment or a complete plan.

Book a Consultation Book a treatmentStart with a Reveal
RReveal
EElevate
GGenerate
NNurture

Why Structured Care

Skin is medical. It deserves a framework, not a menu.

The aesthetics industry is full of one-off treatments. They look impressive in a single appointment, fade within months, and leave the underlying condition of the skin unchanged. We see this every day in clients who arrive frustrated by years of sporadic treatment without lasting results.

Real skin quality — texture, density, tone, resilience, the way the skin holds light — is built rather than bought. It is the product of consistent, sequenced care over months and years, not single-session cosmetic work.

The REGEN Method is how we build it: a four-pillar framework that turns single appointments into long-term skin partnerships.

There are two ways in. Book the treatment you already know you want — every appointment includes its own consultation with your practitioner. Or, when the starting point is not obvious, begin with a Reveal Consultation and build the plan first. Either way, you move through the framework at the pace and depth that fits your goals, your concerns and your life. The structure is consistent. The plan is bespoke.

R

Pillar One

Reveal

A doctor-led skin assessment for when you know your concern but not your treatment — or when you want a complete plan rather than a single fix. The gateway to every plan we build.

Reveal is where we look properly at your skin. We work through your skin’s history, current concerns, prior treatments, lifestyle factors, sensitivities and realistic goals. We assess the skin’s condition, structure and behaviour with the same rigour we’d apply to any clinical concern. By the end of the conversation, we have a clear, honest plan for the months ahead — including what we’d recommend, what we’d avoid, and the realistic timeline for results.

IncludesDoctor-led skin assessment · clinical history review · goal-setting · personalised plan recommendation · redeemable consultation fee.

A plan you can trust, built on a proper assessment.

E

Pillar Two

Elevate

A personalised, medical-grade homecare plan. The daily work that decides what happens in clinic.

In-clinic treatments do roughly twenty percent of the work; the routine you follow at home does the rest. Elevate is your homecare programme, chosen for your skin — built around ZO Skin Health and Obagi Medical, two of the most clinically robust medical-grade skincare lines available. Your routine is layered, sequenced and adjusted as your skin changes. We tell you what to use, in what order, at what frequency, and what to expect at each phase — including the uncomfortable phases worth pushing through.

IncludesZO Skin Health and Obagi Medical selection · AM & PM protocols · phased introduction of actives · SPF strategy · ongoing adjustment.

Skin that’s ready for what we do in clinic — and holds the result longer.

G

Pillar Three

Generate

Regenerative in-clinic treatments. The active rebuild — collagen, elastin, scaffolding, repair.

Generate is the structural work. Where most clinics rely on filler and toxin to mask, we use treatments that ask the skin to repair and rebuild itself. Profhilo for hydration and bio-remodelling, polynucleotides for cellular regeneration, PRP for skin and hair, microneedling for collagen induction, and chemical peels for resurfacing. The course, sequence and combination are decided in Reveal — never as a stand-alone purchase.

TreatmentsProfhilo · polynucleotides · PRP (face, neck, hair) · microneedling · chemical peels · bespoke combinations sequenced over a course.

Real, measurable change in skin density, texture and tone over months — not a temporary lift.

N

Pillar Four

Nurture

Ongoing reviews, adjusted plans, long-term partnership. The pillar that turns short-term results into long-term skin quality.

Nurture is what most clinics skip. Skin changes — with the seasons, with hormones, with life events, with age — and a plan that worked at the start needs to evolve. We schedule structured reviews at six weeks, three months and quarterly thereafter, adjusting your homecare and treatment sequence as your skin shifts. This is where one-off clients become long-term partners, and where the cumulative gains of the previous three pillars compound.

IncludesSix-week review · three-month review · quarterly reviews · homecare adjustment · treatment sequencing · priority booking.

Skin quality that holds, deepens and improves year on year.

The Journey

How the Method unfolds

A typical first year on the REGEN Method, paced for cumulative results rather than quick wins.

Week 0

Reveal Consultation

A full doctor-led skin assessment with Dr Chris. Clinical history, goals, photographs and a clear plan for the months ahead. The £75 consultation fee is fully redeemable against same-day treatment.

Week 0–1

Elevate begins

Your medical-grade homecare programme is chosen and started, with phased introduction of actives over two to four weeks to allow skin tolerance to build.

Weeks 4–12

Generate — first treatment course

Regenerative treatments delivered in sequence. The exact protocol depends on the plan agreed in Reveal — typically a Profhilo course, a polynucleotide series, or a combination tailored to your goals.

Week 6

First Nurture review

A short check-in with the clinical team to assess progress, adjust homecare where needed, and confirm the next stage of treatment.

Month 3

Three-month Nurture review

The point where most cumulative skin change is visible. Photographs taken, plan re-assessed, next quarter mapped.

Quarterly

Ongoing Nurture

Reviews every three months thereafter. Top-up treatments scheduled to coincide with the natural decline of prior protocols. Homecare adjusted as skin and seasons change.

Two ways to start

The first step is a conversation

Know what you want? Book it directly — every appointment includes its own consultation. Not sure where to start? A doctor-led Reveal Consultation is £75, fully redeemable against same-day treatment, and turns your concern into a clear, honest plan.

Book a Consultation Book a treatment

FAQ

Common questions about the Method

If you're considering working with us, these are the questions we hear most often.

What is the REGEN Method?

A four-pillar framework for restoring skin quality over the long term — Reveal, Elevate, Generate, Nurture. It begins with a doctor-led skin assessment, chooses the homecare your skin actually needs, layers in regenerative treatments where they're indicated, and reviews progress over time. It's the structure that turns individual treatments into outcomes.

Who is the REGEN Method for?

The Method suits clients who want a serious, sequenced approach to skin — typically over a 6 to 12 month horizon — rather than a single treatment in isolation. It's particularly suited to clients dealing with skin quality, fine lines, pigmentation, dehydration, post-acne change, or those preparing for an event months in advance.

What's the difference between the REGEN Method and a regular consultation?

A regular aesthetic consultation tends to focus on a single treatment. The REGEN Method begins with the Reveal Consultation — a 60-minute clinical assessment with Dr Chris that produces a written, sequenced plan covering homecare, treatments, and review points. The plan is yours to keep regardless of where you choose to have the work.

Do I have to follow the whole Method to be a REGEN client?

No. Many clients begin with a single treatment and build into the Method over time. The Method is a structure, not a contract. If you'd prefer to come for one polynucleotide course, one HydraFacial, or a single Head Spa, that is welcome.

How long before I see results?

Skin quality changes are biological, not cosmetic. Most clients begin to see meaningful improvement at the 6 to 12 week mark, with more noticeable change at the 3 month review and again at 6 months. Regenerative treatments such as polynucleotides and Profhilo work by stimulating your own tissue — they take time, and they are worth waiting for.

Which treatments fall under the Generate pillar?

The Generate pillar covers regenerative treatments — Profhilo, polynucleotides, PRP (face, neck, hair), advanced microneedling, and chemical peels. These are the treatments that work by stimulating the skin's own biology rather than replacing volume from outside.

Is the REGEN Method available at both clinics?

Yes. The Method is the same in Norwich and London Mayfair — the same standard of care, the same clinical framework. The wellness component is more developed in Norwich, where the Japanese Head Spa programme sits within the Nurture pillar.