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FAQs

You can easily book a consultation or treatment online through our booking system Fresha, or you can contact us directly via phone or email to schedule an appointment.

During your first visit, we will conduct a comprehensive consultation to understand your concerns and expectations. Our expert team will recommend tailored treatments to help you achieve the best results.

We offer a wide range of medical-grade skincare products available for purchase on our website. You can also schedule a virtual consultation here for personalised skincare recommendations from Dr. Chris.

Yes, we provide complimentary aftercare advice to ensure you are fully supported after your treatment. Our team is available for any follow-up questions or concerns you may have 24/7 via our WhatsApp.

Yes, there is convenient parking available near our Norwich clinic. We recommend using Rose Lane car park, which is just a short walk from the clinic. If you need assistance, feel free to contact us for directions.

We accept a variety of payment methods, including major credit and debit cards, as well as online payments through our secure booking system. For certain treatments, we also offer payment plans; please inquire during your consultation.

Yes, our treatments are tailored to meet the needs of all skin types. During your consultation, we will assess your skin and recommend the most suitable treatments to ensure safe and effective results.

Yes, we offer gift vouchers that can be used for both treatments and products at REGEN Clinic. They make the perfect gift for someone special. You can purchase them online here or in the clinic.

We recommend booking your appointment as early as possible to secure your preferred time and date, especially for popular treatments. You can check availability and book online or contact us directly.